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Title
Text copied to clipboard!Manager of Quality Assurance
Description
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We are looking for a Manager of Quality Assurance to lead and oversee our quality assurance department. This role is critical in ensuring that our products and services meet established standards of quality, including reliability, usability, and performance. The ideal candidate will have a strong background in quality assurance methodologies, excellent leadership skills, and a keen eye for detail.
As the Manager of Quality Assurance, you will be responsible for developing and implementing quality assurance policies and procedures, managing a team of QA professionals, and collaborating with cross-functional teams to ensure quality objectives are met. You will play a key role in identifying areas for improvement, conducting audits, and ensuring compliance with industry standards and regulations.
You will also be expected to stay current with the latest trends and technologies in quality assurance and apply best practices to enhance our QA processes. This position requires a strategic thinker who can balance the need for high-quality output with the realities of project timelines and resource constraints.
The successful candidate will have experience in both manual and automated testing environments, a deep understanding of software development lifecycles, and the ability to communicate effectively with technical and non-technical stakeholders. If you are passionate about quality and have a proven track record of leading successful QA teams, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Develop and implement quality assurance policies and procedures
- Lead and manage the QA team to meet departmental goals
- Coordinate with product and development teams to ensure quality standards
- Conduct internal audits and prepare reports on quality performance
- Identify and resolve quality issues and process improvements
- Ensure compliance with industry regulations and standards
- Oversee testing activities including manual and automated testing
- Train and mentor QA staff to enhance skills and performance
- Monitor and analyze quality metrics for continuous improvement
- Manage QA documentation and maintain accurate records
Requirements
Text copied to clipboard!- Bachelor’s degree in Quality Management, Engineering, or related field
- 5+ years of experience in quality assurance or related role
- 2+ years of experience in a leadership or managerial position
- Strong knowledge of QA methodologies, tools, and processes
- Experience with automated testing tools and frameworks
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal abilities
- Familiarity with industry standards such as ISO, Six Sigma, etc.
- Ability to manage multiple projects and priorities
- Detail-oriented with a commitment to excellence
Potential interview questions
Text copied to clipboard!- What QA methodologies are you most experienced with?
- Describe a time you led a team through a major QA project.
- How do you ensure compliance with industry quality standards?
- What tools do you use for automated testing?
- How do you handle conflicts within your QA team?
- What metrics do you track to measure quality performance?
- Have you implemented any process improvements in your previous roles?
- How do you stay updated on QA trends and technologies?
- Describe your experience with cross-functional collaboration.
- What is your approach to training and mentoring QA staff?
